FREQUENTLY ASKED QUESTIONS
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What is a Wi-Fi curtain switch, and how does it work?
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A Wi-Fi curtain switch is a smart device that allows you to control your curtains or blinds remotely using a smartphone app or voice command. It connects to your home Wi-Fi network, enabling you to open or close your curtains from anywhere with an internet connection.
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Are Wi-Fi curtain switches easy to install?
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Most Wi-Fi curtain switches are designed for easy DIY installation and come with step-by-step instructions. Depending on the type of curtains or blinds you have, installation may involve connecting wires or using brackets.
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How secure are Wi-Fi curtain switches?
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Wi-Fi curtain switches use encryption and secure protocols to protect your network and data. However, it's imperative to choose products from reputable brands. Ensure your home Wi-Fi is secured with a strong password, and keep the firmware of the devices updated to enhance security.
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Can I control my Wi-Fi curtain switch remotely?
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Yes, you can control Wi-Fi curtain switches remotely as long as you have an internet connection. Using the designated app on your smartphone, you can open or close your curtains from anywhere. Also allows you to schedule open and close times or set automation rules.
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What happens if my Wi-Fi goes down? Will the curtain switches still work?
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If your Wi-Fi goes down, you typically won't be able to control the curtains remotely through the app. However, many Wi-Fi curtain switches have a manual override or a physical switch that allows you to operate them manually. Once your Wi-Fi is restored, you can regain remote access.
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Are your products CE & ROHS certified?
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Yes. All our products comply with CE, ROHS, and other relevant international standards.
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What is your pricing structure for bulk orders?
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We offer tiered pricing. The unit price decreases significantly as your order volume increases.
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Can we request a custom design or private labeling?
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Absolutely. We support custom colors, finishes, and private labeling (OEM/ODM) for large orders.
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What is your sample lead time and cost?
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Samples are available in 5-7 days. They are charged a nominal fee, which is refundable against your first order.
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What is your payment term for new clients?
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We typically request a 30% T/T deposit, with the balance paid before shipment.
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What is your warranty policy?
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We offer a 24-month warranty against manufacturing defects.
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How do you ensure product quality control?
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We have a multi-stage QC process, including raw material inspection, in-line production checks, and a final random inspection before shipment.